Technical Program Manager on the Product team supporting org wide strategic planning, product and release planning processes, and documentation. Technical Program Manager on the Product team supporting org wide strategic planning, product and release planning processes, and documentation.

View Hedera

Technical program manager responsible for product design and execution for the Interplanetary Network Indexer which supplies all content lookups for IPFS. Facilitator and host of the content routing workgroup.

View Protocol labs

TPM owning Coinbase Cloud launch(0->1), Org wide data deletion program, Multi Org K8s migration, and cross teaming support for API integrations with the Coinbase Wallet as a Service team, and NFT API developer tooling teams.

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Built systems and processes around the implementation of technical platforms. Designed and implemented program for automated lifecycle of IT assets. Built data model and architecture for cross system provisioning of IT Service Management. Created comprehensive real time analytical dashboards for multiple XFN teams in an assortment of core tech groups.

Selected as a Security Champion to isolate and improve security behaviors for the entire Core Tech organization. Participated in Hackathons, Security best practices brainstorming sessions, and mentorship of employees in tech attempting to make the transition to security roles as well as mentorship of new TPM's making the transition from IC to TPM within the Zillow Security Organization.

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Engage customers during Wireless IOT design project origination for technical specification. Manage cross functional international engineering teams during execution and product development

Simultaneously manage 3+ independent products with 4+ million in budget from design to production across global teams in Brazil, China, Hong Kong, India and America.

Built processes and procedures to facilitate schedule adherence and slip notifications throughout the entire firmware/software engineering lifecycles associated with development of embedded devices
across teams.

Architected Confluence and Jira ecosystem from non use to company wide collaboration platform across international crossfunctional teams. Implemented LEAN practices and continuous improvement habits.

Developed QA dashboard for real time bug tracking of QA teams to facilitate more iterative rapid release schedules as well as identify automation opportunities for regression and unit testing of devices against cloud platform.

Manage multiple global software teams across 14 concurrent software development projects based in Irvine, India, China developing code in C, C++, Java on AWS/Kubernetes and Docker Infrastructure. Python and Robot automation tools utilized throughout the QA process along with POSTMAN for analysis of API interactions.

Leading IT Project Manager overseeing IP and Telephony WAN(SDWAN) implementations and carrier security SIEM and MIS upgrades.

Managed 80% of company revenue generating Network migrations and hybrid cloud digital transformation projects.

Implemented and supported the deployment of new network architectures and circuit installations for mid market sized businesses(300-2000 employees).

Improved Project status reporting from by 20% improvement in on-time reporting with an increase of 60% faster response to project status slips.

Developing best practices for delivery of Network migration services focused on speeding up delivery, enhancing quality and lowering cost for clients.

Six Sigma and LEAN principles application for project support in domain migration, software updates and rollouts, and business process support.

Acted as field agent for configuration of network devices for server and router support/status verification/remediation for failed software updates all layers of Network topology.
Remote and local support covering for and supplementing national offices spanning the west coast helping users with Windows Vista, XP/2000,windows 7, Microsoft Office applications, VPN/network connectivity issues, and Access and Excel Database interconnectivity .

Active Directory organization and maintenance and creation of accounts crossing 4 merging domains.

Utilization of various Imaging software applications supporting clients for terminal software issues
Image design and creation, input representing clients in my specific area of responsibility.

SMS package failure evaluation and remediation, utilizing various software tools for remote diagnosis.

Software support spanning: Etalk Agentview, CMS Avaya call center management software, Remedy Action request ticketing, Mcaffee host intrusion protection, Blackberry manager and enterprise server connectivity.

Citrix client connectivity software, Lotus Notes, Business Objects, various Telnet clients including Procomm plus and Reflections X.